Terms and Conditions

Name: JLF Tub & Tile Reglazing
Address: 2235 First St UNIT 108, Simi Valley, CA, 93065, US
Telephone: (818) 722-2377

Effective Date: January 12, 2026

Table of Contents

These Terms and Conditions (“Terms”) govern your use of JLF Tub & Tile Reglazing’s services, including any communication via SMS, MMS, or other Application-to-Person (A2P) messaging platforms. By opting into our services, you agree to be bound by these Terms.

Please read them carefully.

1. Acceptance of Terms

By signing up for or using JLF Tub & Tile Reglazing services, including by opting in to receive SMS or MMS messages, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our services.

2. Message Program Overview

JLF Tub & Tile Reglazing provides important updates regarding quotes, appointment scheduling, and project coordination via SMS/MMS messages. Message frequency will vary based on your project status, engagement, and preferences.

Examples of messages you may receive include:

Appointment Reminders: Confirmations for scheduled estimates or service dates.
Project Status Updates: Alerts regarding technician arrival times or job completion.
Service Coordination: Requests for photos of your tub/tile or pre-service preparation instructions.
Service Information: Updates regarding JLF Tub & Tile Reglazing services or promotions.

3. User Consent and Opt-In

You must opt in to receive SMS/MMS messages from JLF Tub & Tile Reglazing by:

Submitting a phone number through a web form with an explicit checkbox indicating consent.
Texting a keyword (e.g., JOIN, START) to our dedicated number.
Signing up through another legally compliant method during the estimate or booking process.

By opting in, you agree to receive automated or manual text messages from JLF Tub & Tile Reglazing.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan. You are solely responsible for any charges incurred through your wireless carrier.

5. Opt-Out Instructions

You may opt out at any time by replying:

STOP – to stop receiving messages.
HELP – to get customer support or information.

Once you opt out, you will no longer receive further communications via SMS unless you expressly opt back in.

6. Privacy

Your privacy is important to us. Our data collection, usage, and sharing practices are detailed in our Privacy Policy. By using our services, you agree to our Privacy Policy, which can be viewed at https://jlfreglazing.com/privacy-policy/

7. User Responsibilities

You agree:

To provide accurate and up-to-date contact information.
That you are the authorized user of the phone number used to opt in.
Not to misuse our services for fraudulent, abusive, or illegal purposes.
Not to impersonate others or violate carrier regulations.

8. Service Availability

We aim to provide consistent messaging services, but delivery may be delayed or prevented by various factors, including:

Mobile carrier outages.
Message blocking or filtering.
Device incompatibility.
Regulatory or technical issues.

JLF Tub & Tile Reglazing is not liable for any delays, message failures, or losses due to circumstances beyond our control.

9. Changes to Terms

We may update these Terms at any time. Changes will be posted with a new effective date. Continued use of our services after changes constitutes your acceptance.

10. Termination

We reserve the right to suspend or terminate your access to messaging services at any time, without notice, for any reason, including violation of these Terms or applicable laws.

11. Disclaimers and Limitation of Liability

To the maximum extent permitted by law:

Our services are provided “as-is” without warranties of any kind.
We are not liable for any indirect, incidental, or consequential damages.
Total liability under these Terms will not exceed $100 or the amount paid by you for our services in the last 12 months, whichever is lower.

12. Governing Law

These Terms shall be governed by and construed under the laws of the State of California, without regard to its conflict of law principles.

13. Contact Information

If you have any questions or concerns regarding these Terms or our services, please contact us at:

JLF Tub & Tile Reglazing

Email: info@jlfreglazing.com

Phone: (818) 722-2377

Business Address: 2235 First St UNIT 108, Simi Valley, CA 93065

14. Mobile Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Messaging is provided on an “as available” basis and subject to termination at any time by JLF Tub & Tile Reglazing or participating carriers.

15. Entire Agreement

These Terms constitute the entire agreement between you and JLF Tub & Tile Reglazing concerning your use of our A2P messaging services and supersede all prior or contemporaneous communications.